Refund & Returns Policy
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A refund for an airline ticket is the cancellation of a flight, either by a passenger who does not show up, a flight being delayed or cancelled, or due to any unforeseen circumstances that prevents a passenger from travelling. In the event that you need to cancel a flight with Above & Beyond Travel, you can call the contact service number and request to have a refund of the ticket. Generally, there are two types of plane tickets; nonrefundable and refundable.

Refundable Flights

Refundable tickets are fully refundable with all the applicable fare rules applied. After booking, you’ll be able to cancel these flights at any time and receive a refund of your original form of payment.

Non Refundable Flights

Nonrefundable tickets are extremely common, you will find them for all types of fare classes. These will generally be the cheaper ticket options, with basic economy typically being both the cheapest and most restrictive ticket. If you opt for the cheaper, non-refundable ticket, you often waive your right to get reimbursed for the ticket price if you cancel your flight.

STEPS FOR GETTING A REFUND

  • Email or go to our website to cancel your flight booking and start the refund process.
  • The refund amount will vary based on the applicable fares of your flight ticket.
  • Your refund will be credited back to your original form of payment.
  • Credit card refunds will be processed within three months of the request dependent on the airline used.
  • Refunds does not apply to date flight changes, only the flight fare will be reimbursed not any other fare that was used for modifications.

Contact Information:

If you have any questions or concerns about our refund policy, please contact our customer support team:

Email: bookings@abovebeyond.co.bw 

Phone: +267 3936614

Policy Updates:  

Above & Beyond Travel reserves the right to modify or amend this refund policy at any time. Changes will be effective upon posting to our website.

By using our services, you agree to the terms and conditions outlined in this refund policy.